by Susan Richard
NEW YORK (1010 WINS) The animals are allowed in but the humans are not. That's the scene at New York City's longest serving 24/7 emergency animal hospital.
The Animal Medical Center on East 62nd street in Manhattan has put in place new protocols in light of the coronavirus pandemic which include allowing only pets in the building to maintain human social distancing. In fact, pet owners must wait in heated tents in the parking lot while their animals are seen by hospital personnel inside.
"We're currently seeing all cases that need care and are following New York State Veterinary Medical Association's guidelines", AMC CEO Kate Coyne told 1010 WINS. Owners are encouraged to call in advance to determine whether or not your animal should be brought into the hospital, but if your pet is having an emergency, you do not need to call ahead.
AMC has hotlines set up for both pet parents (212-329-8608) to determine if your pet needs to come in, and for Veterinarians (212-329-8616). In addition, they're launching a telemedicine program in which you can talk to a doctor via Zoom or FaceTime.
While they're not taking appointments for wellness exams, oncology, cardiology and other critical services are still available. "If you've got an animal in the middle of chemotherapy treatment we have to do those," Coyne told 1010 WINS. "We can't put those off, because the outcome would be poor." The same goes for radiation, echocardiograms and other treatments and diagnostics.
Listen to the full conversation here (and share!):