Surgery Coordinator

Summary
The Surgery Coordinator works directly with the Surgery Department, Client Services, clients and their RDVM offices to ensure a coordinated patient care and communication experience before, during, and after all consultation appointments and procedures. The peri-operative area is a fast-paced environment that requires an individual who is strong under pressure, clear communicator and very detailed orientated with an interest in veterinary medicine.

Duties & Responsibilities

  • Stocking, ordering, and maintaining files
  • Performing labs, assisting surgeons and LVTs in Operating Room
  • Answer incoming calls to RDVM and service phones
  • Schedule and audit appointments, procedures, and surgeries
  • Confirm appointments and manage wait list
  • Ensure outside medical records and diagnostics are available prior to appointment
  • Keep inpatient owners informed of pets’ status
  • Keep RDVMs updated
  • Explain pre-op instructions to clients, help arrange discharges, and help present estimates
  • Assist with research as needed
  • Animal handling
  • Other duties as assigned

Skills

  • Minimum of 2 years Veterinary Clerical/Coordinator experience
  • Minimum of 2 years customer service in a professional setting
  • Excellent written and verbal communication skills
  • Excellent organizational skills, ability to multitask, and problem-solving skills
  • Ability to interact with all levels of staff, clients and veterinarian practices
  • Ability to work with minimal supervision
  • Ability to lift 50lbs and bend/kneel while helping with patient restraint is necessary
  • Proficient computer skills

Education

  • Associates Degree in Science (Bachelor’s Degree preferred ) or equivalent work experience

Interested candidates should send resume and cover letter to careers@amcny.org or fax to (212) 758-8157.

The Animal Medical Center offers excellent benefits, including sign-on bonuses for LVTs and VTS, medical/dental insurance, tuition assistance, retirement plans, pet care discounts, continuing education benefits, and more!