Department: Client Services



Compassionate and Collaborative Care at the World’s Largest Non-Profit Animal Hospital

The Schwarzman Animal Medical Center’s commitment to compassionate veterinary care dates back to 1910 when it was founded as a clinic to help animals whose owners could not afford treatment. We continue this this legacy today as the premier veterinary hospital in the tri-state area, maintaining the only Level 1 Trauma Center in New York City and the highest standards of care as part of our American Animal Hospital Association (AAHA) accreditation. With 130+ veterinarians working collaboratively across 20 specialties and services, our team prides itself on delivering world class veterinary care to help keep pet families together.

A Commitment to Lifelong Learning

When you join the team at AMC, you join a renowned team of veterinary professionals dedicated to innovative care, research, and education. Our prestigious postgraduate education programs attract future leaders in veterinary medicine, and the clinical research conducted at AMC has led to breakthroughs that change the way care is delivered industry-wide. This shared commitment to learning and innovative care creates a collegial, collaborative environment with rewarding opportunities for advancement, growth, and mentorship.

Available Shifts

  • Monday – Friday 9am – 5pm (Full Time)

Reports to:

Client Services Manager/Facilitator Supervisor

Duties will include but are not limited to:

  • Meet, greet, and direct clients and patients entering lobby
  • Responsible for helping clients and their pets safely enter and leave the hospital by directing to correct service location/floor for appointments and emergency visits
  • Responsible for transporting medications from the dispensary to various client waiting areas
  • Ability to transport pets in and out of building to their owners
  • Participate in client advocacy by updating pet status and wait time


  • Must be a motivated self-starter with the ability to work with minimal supervision in both a team and independently.
  • Must be able to work collaboratively in a fast paced environment with the ability to multi-task while paying close attention to detail
  • Must be able to accommodate scheduled shift work in a hospital that is open 24/7
  • Must be able to communicate professionally and effectively with clients, colleagues, and referring veterinarians
  • Must be able to apply de-escalation techniques when needed


  • Competitive salary
  • Generous sign-on bonus
  • Generous paid time off
  • Tuition assistance
  • 50% discount on veterinary care
  • Continuing education funds with rollover options
  • 403b matching
  • Comprehensive medical, dental, and vision coverage
  • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employer

Salary Range

$15.00 – $19.50 per hour


Interested and qualified candidates should email resume/application, with cover letter to or fax: 212-758-8157