Lobby Facilitators

Lobby Facilitators

The Animal Medical Center, NYC is looking for Lobby Facilitators to help assist clients accessing AMC services during COVID-19. Lobby facilitators will be responsible for the following and not limited to:

  • Greeting clients when arriving to AMC
  • Assisting with demographic intake and communications at entrance
  • Health Screen Clients and visitors for COVID 19 with questionnaire and temperature checks
  • Transport pets in and out of building to their owners
  • Participate in client advocacy, updating pet status and wait time
  • Partner with client services to ensure timely transfer of patient information to Cornerstone and Instinct

Qualified applicants must:

  • Be a motivated self starter, able to work with minimal supervision
  • Complete all necessary technical procedures, with strict adherence to department and hospital safety protocols accurately and in a timely manner
  • Perform all other related duties as required
  • Ability to work collaboratively in a fast-paced environment, multi-tasking while paying close attention to details
  • Ability to work independently as well as in a team environment, demonstrating a high level of initiative
  • Flexibility and the ability to accommodate shift work in a unit that is open 24 hours a day, 7 days a week
  • Ability to communicate professionally and effectively with clients, colleagues and referring veterinarians