The LVT Manager of the Special Care Unit and Clinics is part of the hospital clinical services team and assists with the organization, direction, management, and evaluation of patient care services for the Special Care Unit and Clinics. The LVT Manager supports the mission of the Schwarzman Animal Medical Center by providing the very best in customer service and patient care.

Duties and Responsibilities

• Partner with the Director of the Special Care Unit, Internal Medicine, Cardiology, Primary Care Service, and Clinics to evaluate the effectiveness of training programs, staff development, and career ladder to ensure compliance with national standards and state regulatory requirements
• Plan, coordinate, and manage day-to-day activities of the SCU staff, including LVTs, Assistants, and Clinic Assistants
• Manage veterinary clinical services activities supporting the department
• Act as a liaison between the Director of SCU and Clinics to assure optimal communication and efficient operations
• Collaborate with the team leaders and staff to develop, continually improve, and promote quality standards for care
• Act as a working supervisor, including in an LVT capacity approximately 40% of the time
• Mentor and guide hospital Team Leaders, Lead Technicians, and Administrator on Duty to ensure excellence in care
• Provide veterinary clinical and technical guidance and leadership
• Must have strong knowledge of all aspects of Patient Care and disease processes
• Knowledge of scheduling, payroll management, admissions, discharges, and other areas as applicable
• Perform responsibilities in accordance with hospital goals, objectives, policies, and procedures
• Implement and enforce hospital policies and protocols
• Deceased pets: Manage, coordinate, and delegate all aspects of client request for disposition of remains, tagging/bagging, release to crematory company, teaching cadavers, and conversion to communal cremation
• Supervise assistant communication with clients and documentation of the communication in the medical record in reference to deceased pets
• Supervise equipment repair and preventative maintenance using information provided by the Director of Materials Management
• Implement and assess disciplinary action and progress improvement as needed
• Demonstrate core value of care through positive behavior and act as an ambassador for AMC
• Commitment to excellent customer service
• All other related projects and duties as assigned

 Qualifications Desired

• Current NYS Veterinary Technician Licensure required
• Minimum of 2 years of LVT experience in a specialty veterinary hospital
• Proven ability to lead veterinary clinical and technical staff in a 24-hour healthcare environment
• Bachelor’s Degree preferred

Reports to: Director of the Special Care Unit, Internal Medicine, Cardiology, Primary Care Service, and Clinics

Benefits

• Competitive salary
• Generous sign-on bonus
• Four-day work week
• Comprehensive benefits including health insurance with medical, dental, and vision benefits, very generous paid time off, paid continuing education time-off and stipend, and 403-b retirement plan with employer contribution.
• Possibility of housing in an AMC apartment building or assistance to find housing
• School loan debt forgiveness opportunity as a non-profit hospital
• Non-corporate practice with no pressure for percentage pay
• Collegial work with colleagues in a non-competitive structure with strong teaching and mentoring opportunities as well as opportunities for research

 AMC’s Commitment to Lifelong Learning

The Schwarzman Animal Medical Center is located in Manhattan, near a multitude of leading research and teaching hospitals. AMC’s commitment to compassionate and pioneering veterinary care dates to 1910 when it was founded as a clinic to help animals whose owners could not afford treatment. We continue this legacy today as the world’s largest non-profit animal hospital, with 130+ veterinarians working collaboratively across 20 specialties and services. Our team prides itself on delivering world class veterinary care to help keep pet families together.

When you join the team at AMC, you join a renowned team of veterinary professionals dedicated to innovative care, research, and education. Our prestigious postgraduate education programs attract future leaders in veterinary medicine, and the clinical research conducted at AMC has led to breakthroughs that change the way veterinary care is delivered industry wide. This shared commitment to learning, teaching, and innovative care creates a collegial, collaborative environment with rewarding opportunities for advancement and growth.

We’re building the future of veterinary medicine at the Schwarzman Animal Medical Center, thanks to our transformative Gift of Love campaign to expand and enhance our clinical, educational, and research capacities. Construction is currently underway to fully renovate the hospital, ensuring AMC is at the forefront of veterinary medicine for generations to come.

Salary Range: $80,000-$95,000

Apply

Interested and qualified candidates should email their resume and cover letter to careers@amcny.org.